Mobileplay v1.0 - Troubleshooting

I contacted Mobileplay via email after posting my first review (Mobileplay v1.0 Disappoints) of their software, and supplied them with a quick description of the problems I encountered (as well as a link to the review). They replied today (actually, James Ryan, the CEO, took the time to reply to me) stating that my problems seemed to be, maybe not unique, but at least unusual (my wording). In response, I edited the original article to clarify a few things, and I'm creating this post to capture the rest.

James wondered if perhaps I had ended up not getting the latest version of their software (I did have problems downloading from their site) and provided me with links to their latest release. I will definitely be checking this out.

He thought that part of my problem might be because I am running a Palm T|X, and said:

We don't have a T/X device but have tested thoroughly on the Lifedrive which I believe has same OS version. But until we get ahold of a T/X ourselves, we have taken this off our supported device list.

James also said:

Our apps generally load instantaneously on supported Palm devices so I was surprised to see you were getting 5-7 second delays. This could also be T/X compatibility issues

I won't bore you with all the details, but I will say that there is more than enough justification for me to revisit this review. I'll be following James' advice, and providing them with some more information on the problems I encountered and I'll be reporting back on how the new trial works out. So stay tuned.